Terms

Terms of use

Conditions governing access to and use of the Olivia website.

Last updated: September 4, 2026

The website olivia-software.com (the “Site”) is owned by AIVESP S.R.L. a socio unico, VAT/Tax code 02919450425, with registered office at Piazza del Plebiscito 55 - 60121 - Ancona (AN) (“Olivia”).

Please read these Terms of Use carefully before using the Site. By continuing to browse or use Site content, you accept these Terms. If you do not accept them, you must not use the Site.

Art. 1 – General provisions

These Terms govern access to and use of Olivia’s institutional Site. They do not constitute the contract for supply of Olivia software or SaaS services, which remain governed by any separate commercial agreements.

Contacts: info@olivia-software.com; PEC aivesp.srl@legalmail.it.

Art. 2 – Licence

Olivia grants the user a limited, non-exclusive, non-transferable right to access, use and view the Site and related materials solely for personal, non-commercial use.

This authorization does not transfer ownership of the materials. Users must retain copyright notices; may not modify, reproduce, distribute or publicly communicate the materials without authorization; and may not transfer them to third parties unless those parties accept these Terms.

The Site and its contents are protected by copyright and other intellectual property laws.

Art. 3 – User obligations

Users agree to use the Site in accordance with these Terms and applicable law, and not to: spam or send unsolicited communications; impersonate Olivia or others; forge identifiers; make false statements; interfere with others’ use of the Site; infringe third-party rights; collect other users’ personal data without authorization; or interrupt or attempt to interrupt the Site’s operation.

In case of breach, Olivia may restrict use of the Site and pursue all available legal remedies, including damages.

Art. 4 – Changes

Olivia may amend these Terms at any time. Changes take effect upon publication on the Site. Continued use after publication constitutes acceptance of the changes.

Olivia may update, correct, suspend or discontinue parts of the Site, materials or published information, including without notice.

Art. 5 – Intellectual property

All intellectual property rights in the Site and its contents (including, without limitation, copyright, trademarks, designs, know-how and databases) belong to Olivia or the respective right holders. Except as expressly stated, no rights are transferred to the user.

Art. 6 – Information provided by the user

By sharing personal data through Site forms, the user allows Olivia to handle the request (e.g. demo or partnership) and, if specific consent has been given, to receive newsletters and commercial communications.

Personal data processing is governed by the Privacy Policy. To stop receiving commercial communications, write to info@olivia-software.com or use unsubscribe links in emails where available.

Art. 7 – Non-confidentiality of non-personal ideas and materials

Personal information requested to identify the user and operate Site services is processed under the Privacy Policy.

Any other non-personal idea, suggestion or material sent to Olivia is not considered confidential: by providing it, the user acknowledges that Olivia may use it freely, without compensation, within the limits of the law. Users warrant they will not submit illegal, defamatory content or content that infringes third-party rights.

Art. 8 – Security and links

It is prohibited to use devices or software that interfere with the Site, impose unreasonable load on the infrastructure, or post harmful materials (viruses, malware, etc.).

Links to the Site must be lawful and not misleading; Olivia may revoke permission to link to the Site at any time.

Art. 9 – Disclaimer of warranties

The Site and its contents are provided “as is” and “as available”. Olivia does not warrant accuracy, completeness or continuous updating of information, nor the absence of interruptions, errors or harmful components, except where mandatory by law.

Users assess at their own risk the reliability of opinions, advice or information on the Site.

Art. 10 – Limitation of liability

To the fullest extent permitted by law, Olivia is not liable for direct, indirect, consequential, punitive, special or incidental damages arising from use of or inability to use the Site or its contents, even if advised of the possibility of such damages.

Nothing in these Terms excludes or limits liability for willful misconduct or gross negligence, or in other cases where limitation is prohibited by law.

Art. 11 – Notices

Unless otherwise stated, communications relating to these Terms may be made electronically (e.g. email), provided adequate evidence is retained.

Art. 12 – Mitigation of loss

Users agree to take reasonable steps to mitigate any losses arising from claims or actions against Olivia relating to use of the Site.

Art. 13 – Limitation period and severability

Any legal action by the user relating to use of the Site must be brought within one (1) year of knowledge of the claim or of the event, within the limits allowed by law.

If any provision of these Terms is held invalid or unenforceable, it shall be interpreted to the maximum extent permitted and the remaining provisions shall continue in force.

Art. 14 – Access from outside Italy

Olivia does not warrant that Site content is appropriate or available outside Italy. Anyone accessing the Site from other jurisdictions is responsible for complying with local laws. Access is prohibited where the content is illegal.

Art. 15 – Governing law and jurisdiction

These Terms and use of the Site are governed by the laws of the Italian Republic, without regard to conflict-of-law rules.

Any dispute shall be subject to the exclusive jurisdiction of the Court of Ancona, without prejudice to mandatory consumer venues where applicable.