People building the future of food
A team dedicated to helping restaurateurs and entrepreneurs reach their goals.
Olivia is the only joint spin-off of Scuola Superiore Sant'Anna of Pisa and Scuola Normale Superiore of Pisa — Italy's #1 universities according to the Young University Ranking 2024.
We are committed to maximizing the potential of data, extracting valuable insights through artificial intelligence to help restaurateurs and entrepreneurs reach their goals.
Frequently asked questions
What is Olivia?
Olivia is an AI and Business Intelligence SaaS platform for the restaurant and hospitality industry. It collects and analyzes operational, financial, and reputation data from a restaurant, delivering predictive analytics, automated reports, and a conversational AI assistant.
Who is Olivia for?
Olivia is built for restaurateurs, restaurant chains (retail & chain management), venue managers, and Food & Beverage consultants who want analytical control over profit margins, operational efficiency, and customer reviews.
What are Olivia's main features?
The platform brings together four key areas: AI Assistant (conversational system to query business data in natural language); Operational Control and Forecasting (margin monitoring, food cost, delivery-note control, and sales forecasting); Marketing and Reputation (sentiment analysis and automated AI replies to reviews); Menu Engineering (predictive analysis of dish performance to optimize margins and the menu).
Is Olivia a company or a university spin-off?
Olivia is the flagship product developed by AIVESP S.r.l. a socio unico. The company was born as a scientific spin-off of Scuola Superiore Sant'Anna and Scuola Normale Superiore di Pisa, combining advanced university research with market expertise.
Where is AIVESP S.r.l. based and where does Olivia operate?
The company has its registered and operational office at Piazza del Plebiscito 55, 60121 Ancona (AN), Italy. The service is delivered as SaaS (Software as a Service) and operates across Italy and Europe.
How can I request an Olivia demo?
You can request a personalized demo by filling out the form on olivia-software.com or by emailing info@olivia-software.com. The demo is free and with no obligation.
How do you ensure transparency and ethical use of AI?
In line with the EU Artificial Intelligence Act (Reg. EU 2024/1689), Olivia provides transparency on how generative models are used. Users are always informed when they interact with AI or when they view content and forecasts produced by predictive algorithms. More details are available in the AI Transparency section of the site.
Does Olivia integrate with existing POS and management systems?
Yes. Olivia is designed to integrate with leading POS systems, management software, and delivery or reservation platforms used in restaurants, consolidating data analysis in a single dashboard.
How is Olivia different from a standard POS or a review tool?
A traditional POS records transactions, while a review tool mainly aggregates customer ratings. Olivia acts as a central intelligence layer: it unifies POS, cost, and review data, correlating reputation with real venue margins and guiding strategic decisions through Artificial Intelligence.
Does Olivia make decisions on behalf of the restaurateur?
No. All AI features in Olivia are designed as decision-support tools (human-in-the-loop). Users always retain full supervision and the ability to approve, edit, or reject AI outputs, such as review replies or menu suggestions.