Sentiment Analysis
We automatically analyze reviews, social media and other text sources to measure the perception of your brand, products and services. The reports highlight trends, strengths and areas for improvement compared to the market.
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Location
We analyze online customer sentiment about individual locations, evaluating elements such as location, service, menu, and price . This information is geolocalized to understand how perception varies based on the area.
Competitor
We compare sentiment between your venue and competitors, analyzing how customers rate aspects such as service, quality and atmosphere. This allows you to identify strengths and areas for improvement.
1v1 comparison
It allows you to make a detailed comparison between your restaurant and a specific competitor, highlighting differences in customer perception with respect to key categories such as taste, price or hospitality.
Smart Reply
Generate automatic responses to online customer reviews. Automatically analyze and classify each comment, then provide responses that match your brand tone while maintaining courtesy and professionalism.
Find out what customers think of each of your locations versus the competition, with tailored comparisons and automatic responses to improve reputation and customer care.
